Shipping

 

PILLOWS
We aim to ship all in-stock items items within 7-10 business days. Please note transit times will vary depending on product and location. Once shipped, carrier tracking should be provided and you can expect your order to arrive within 3-7 business days. Please note, changes to an address cannot be made after an order is complete.

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FINAL SALES

We strive to update our site with the most accurate stock and our team will notify you of any changes to the item(s) in your order and ship any available items. However, due to the custom nature of our pieces, all sales are final.  

ALASKA & HAWAII
At this time, shipping is not available to Alaska or Hawaii.

SHIPPING TO CANADA
At this time, shipping is available to Canada.

INTERNATIONAL ORDERS
At this time, shipping is not available to international territories.

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CUSTOMER APPROVAL
Upon delivery, please take a moment to review your items and provide a signature upon receipt. Please email us at support@shoptiffany.com with any questions you may have regarding the method in which your item will be shipped and delivered. 

DAMAGED PRODUCT

Please take a moment to fully inspect your product at the time of delivery. Damages to the merchandise while in transit are rare but do occur. Should your piece arrive with a defect or damage, please email our customer service at support@shoptiffany.com within 48 hours of receipt. We will do our very best to understand your needs and provide you with the proper assistance.  

 

CUSTOM PIECE DISCLAIMER

Please understand that many of our pieces are one-of-a-kind and a replacement is not possible. If applicable, a refund will be offered.

 

Returns

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Please acknowledge that all sales are final and are not returnable or exchangeable except for manufacturing defects. Once an order has been submitted, it cannot be changed or modified in any way.

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All pieces are carefully inspected prior to shipment. Upon delivery, please take a moment to review your items and provide a signature upon receipt. Please email us at support@shoptiffany.com within 48 hours of receipt. The email must include images of the package(s) as well as the signed shipment paperwork. We will try our best to respond to your email within 24 hours. .

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